Concierge care

Understanding concierge family medicine.

Concierge family medicine uses a membership model to support more personalized, ongoing primary care. Membership details, access, and included services vary by practice.

Dr. Sandy Naples speaking with a seated woman in the office

Questions to consider

Before joining a concierge practice, it is helpful to understand the membership and how care is arranged.

  • What care and access does the membership include?
  • What costs may be separate from the membership?
  • How are urgent concerns handled during and outside office hours?
  • How does the practice coordinate care that happens elsewhere?
  • What is the process for joining or ending a membership?